Shipping Policy
At Luxura Walls, we aim to provide fast and reliable delivery of all our products. Please read our shipping policy carefully:
1. Delivery Areas
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We deliver to locations across Australia.
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Delivery outside Australia may be available upon request; contact us for a quote.
2. Shipping Times
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Standard delivery times vary depending on product availability and location.
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Estimated delivery is typically 7–10 business days for in-stock items.
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Delivery times are estimates only and may be affected by third-party shipping delays.
3. Shipping Costs
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Shipping costs are calculated at checkout and may vary based on location and order size.
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Any additional charges, including large or heavy item surcharges, will be clearly communicated before purchase.
4. Order Processing
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Orders are processed once payment has been received in full.
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Custom orders or bespoke panels may require additional processing time.
5. Damaged or Lost Items
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If your order arrives damaged or is lost in transit, please contact us immediately at admin@luxurawalls.com or 0435 853 355.
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Claims must be made within 7 days of delivery with photos of damaged items if applicable.
6. Contact Us
For any shipping inquiries or questions, please contact:
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Email: admin@luxurawalls.com
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Phone: 0435 853 355
